Though waiting for her to discover the component at A different spot, the cashier, aged around 25 obtained into an argument with A further consumer, who was in his 70’s and actually threatened him with Actual physical violence. Vivian needed to intervene to stop the employee quite a few times This is simply not only disrespectful but not just how to take care of a client. I and one other customers were horrified and could not think what we were witnessing. AutoZone should fireplace your complete change and seek the services of those who are additional buyer service oriented.
Hindsight 20/twenty, I must have mentioned never ever thoughts at that time and took my automobile and remaining. But I really considered that he was within the up and up (recommend from the staff in The shop) so I let him do the driving force aspect entrance wheel first due to the fact he explained it required to be accomplished initial (intellect you this wheel hasn't been smoking or scraping/grinding in any respect but I suppose he figured he could get that $45 somehow). Then when he will get about the passenger facet entrance wheel, he normally takes the wheel off; he says that I need a caliper and the new rotor and brake had to be redone (only on that aspect) since they had been burnt up. Also he tells me oh you don’t will need the brake hose on this side (soon after telling me I required each hoses right before he did the driving force’s aspect). You can take that back again inside and put The cash (which was only $14.ninety nine) toward the other parts and it gonna cost you One more $60 to redo the rotor and brake (but don’t the brakes are available parts; so the way you gonna only do a single facet now), in addition One more $45 with the caliper. At that point I noticed he wasn't getting genuine and told him To place my wheel back on rather than to complete anything. So I continue to give him $45 for the driving force side hose that there possibly was nothing Mistaken with that he replaced. I should have called the law enforcement but I'd my Particular wants child with me and didn’t would like to upset her. Along with all that he scratched my new rims all up during the front by putting All those sockets that didn’t in good shape inside my rims to take the wheels off together with his air tool. I didn’t see this till I washed the brake dust off. WHAT A CON Guy As well as a Fraud!!! NO COMPASSION!! HE COULD CARE Much less ABOUT Both you and your SHIT JUST ALL ABOUT WHAT Income HE Will take!! BEWARE DON’T Enable THIS MAN WORK ON YOUR Car Females!!! I'm sure he wouldn’t test to do this to a person. SCUMBAG MF!!
All doors including the raise back again or hatch Possess a pin switch or an inner change situated in the latch by itself that detects in the event the doorway is open up. When these switches fall short or turn out to be misadjusted the inside lights will keep on.
I ordered a Duralast starter for any 2012 Dodge Charger about two months in the past from 12800 New Halls Ferry Rd, Florissant, MO, 63033 and it is actually long gone out. I known as the keep and spoke by having an personnel who mentioned I've a life time warranty over the starter however it has to be requested and I should carry the aged just one again prior to the new you can be requested with the warehouse. It will take two times to per week to have the section again. She was conversing with other prospects and employees from the qualifications as I had been explaining what was taking place and what I required to do to acquire this resolved. I needed to repeat myself various times and finally stated ma’am you will need to can be found in and buy a complete new starter after which we will refund your money in your card and buy you a completely new a single.
The sole way I could obtain the part was to buy it. A waste of time along with a squander of gasoline. they need to Check out the returned parts, to verify every one of the parts are inside the box. Yet another thing though I was with the Halls Ferry shop, men and women heading in and out stealing stuff, given that the thief detector for the doorway Go Here was consistently going off. Do your managers at that retailer just let persons arrive out and in, and just steal the things they have to have ? That is horrible, anyone has to have a safety guard and operate these robbers down, no wonder the prices preserve likely up, as people just rob the store.
June 11, 2015 at 9:45 am I won't ever use auto zone once again…I waited five times for the trailer hitch which suppose to take three… I lastly have the hitch and its for the incorrect motor vehicle. My order receipt clearly states a 01 alitma and you simply men deliver me dodge caravan…somewhere together the assembly line …another person fucked up…pardon my disappointment. I've misplaced $200 since I am able to’t handle my business accordingly. So I called automobile zone the working day I received the wrong damn hitch 6/five/fifteen at 130pm….spoke to Daniel 4788….he said that he will electronic mail a return label likewise Make contact with the manufacturing corporation and get me my aspect overnighted to my community automobile zone. I'm Dropping Revenue Through the DAY!!! Daniel mentioned he would phone me again…nicely 455pm rolls close to no call..I connect with all over again and Daniel basically tells me I really have to wait my turn AS IF I DIDNT By now Pay out MY HARD EARNED Funds AND Wait around 5 DAYS FOR Completely wrong DAMN Portion!!!! Daniel insisted that He'll simply call me back again before 9pm central time closing several hours….
Now two weeks afterwards I get this email saying that my reward card was denied mainly because I didn't ship in my receipt. I termed purchaser service and that is where by I screwed up. I wrongfully assumed that Autozone might care about a buyer, The Female that answered the mobile phone, informed me that they'd be much more than delighted to rethink my rebate if I just despatched in all of the factors all over again, I told her which the day experienced expired for that rebate and likewise that Autozone required the original UPC codes, but if all which was missing was the receipt, I'd that in my file at home.
PS: To whomever in AutoZone that receives this electronic mail, please forward on to management worried about distribution and export.
April thirty, 2014 at 9:fifty eight pm Mr.Rhodes, I'm very unhappy that your human resource dept Enable go an incredibly tough Operating store supervisor with the Henrietta keep. I feel that whatever they did was Improper and never truthful that he busted his a** for people today even on his day off and designed him Focus on his times off and address him just like a slave . There will be days he is effective rather than even obtaining a split so he may make the very best for consumer service which means you fellas don’t eliminate consumers and money . That demonstrates you that Doing work for the organization will not be managing there personnel like workforce and managing them like slaves !
A little spouse and children business enterprise in Prescott Valley Arizona obtained a letter from Autozone which they ought to alter their title.
The “manager†was extremely unprofessional. Looks like Every person working at Autozone is actually a manager. The managers can also not employ or hearth personnel.
2nd transaction I arrived to return the incorrect section? She appeared nicely not content l explained I want portion with Manifold. She claimed you didn’t mention that. I claimed yes I did several times. She went again and forth with saying no she didnt. I requested if their was a difficulty she reported rudely no. She Again pulled up the incorrect element on Pc.
I try to remember a time when the customer was right. The guys that do the job in that keep was rude and until Expert. He admitted he tousled but was unwilling to exchange the component I so poorly necessary to repair my motor vehicle. if that’s not undesirable enough The person that fixes my car will be absent from city all 7 days. Due to the fact I work in dwelling overall health I received’t be capable of go to operate this 7 days. I experience like as the promote dude didn’t get all the data from me being feminine not understanding there a distinction the male Doing the job in the Ada retail store when I arrived should have ate the 30 dollars cost for that reservoir and gave me the section just after driving so far to obtain.
Oct 14, 2015 at twelve:08 am Im exceptionally upset and absolutely dissatisfied with autozones purchaser service. I went to your autozone Situated on 2277 alum rock ave san jose ca and took a Duralast battery to get recharged. I left it at eleven am and was educated to choose it up in an hour, I wasn’t in a position to pick it up at that time and picked it up at seven pm. I took the battery and place it in the vehicle and guess what? Indeed, it had been Entirely Useless ( they advised me the battery was excellent After i picked it up) Clearly they didnt charge the battery, I was able to bounce start off it with a transportable charger. I known as the store and asked for a supervisor, Angel place me on keep, as well as the manager in no way answered.